Privacy Policy
Effective date: 05.02.2026
This Privacy Policy describes how the website thedaveshow.co.za, operated under the brand Springbok (“we/us/our”), collects, uses, stores, and protects your personal data when you visit and interact with our platform. By continuing to browse or use this site, you acknowledge that you have read, understood, and agree to the practices outlined in this Privacy Policy.
1. Types of Data Collected
We may collect various types of personal data from our users in order to provide our services effectively. The categories of information we collect include:
- Personal identification information (name, surname, date of birth, identity number)
- Contact details (email address, telephone number, physical address)
- Account credentials (username, password)
- Financial information (banking details, payment card information, transaction history)
- Technical data (IP address, browser type, device information, operating system)
- Usage data (pages visited, time spent on site, click patterns, game preferences)
- Communication records (customer support correspondence, chat logs)
2. Purposes of Processing
We process your personal data for specific, legitimate purposes in accordance with applicable South African data protection legislation. The purposes for which we use your information include:
- To create and manage your user account
- To process deposits, withdrawals, and other financial transactions
- To provide customer support and respond to your enquiries
- To verify your identity and comply with legal obligations, including anti-money laundering requirements
- To detect and prevent fraud, underage gambling, and other unlawful activities
- To send you promotional offers, bonuses, and marketing communications (with your consent)
- To improve our services, website functionality, and user experience
- To comply with regulatory requirements and respond to lawful requests from authorities
3. Disclosure and Sharing with Third Parties
We respect your privacy and will not sell, rent, or trade your personal data to third parties for their marketing purposes. However, we may share your information with carefully selected third parties in the following circumstances:
- Payment service providers and financial institutions to process transactions
- Identity verification and fraud prevention agencies
- Cloud hosting and IT service providers who support our infrastructure
- Marketing and analytics partners (with your consent)
- Regulatory bodies, law enforcement, or government agencies when required by law
- Legal and professional advisers in connection with legal proceedings
- Third parties in the event of a business merger, acquisition, or sale of assets
All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.
4. Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and deliver personalised content. Cookies are small text files stored on your device that help us recognise you on subsequent visits. The types of cookies we use include:
- Essential cookies: necessary for the website to function properly
- Performance cookies: collect anonymous data about how visitors use our site
- Functionality cookies: remember your preferences and settings
- Advertising cookies: deliver relevant advertisements and measure campaign effectiveness
You can manage or disable cookies through your browser settings, although this may affect the functionality of certain features on our site. By continuing to use our website, you consent to our use of cookies as described in this policy.
5. Security Measures
We take the security of your personal data very seriously and have implemented appropriate technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. Our security measures include:
- Encryption of sensitive data using industry-standard SSL/TLS protocols
- Secure servers with firewall protection and intrusion detection systems
- Regular security audits and vulnerability assessments
- Strict access controls limiting employee access to personal data on a need-to-know basis
- Staff training on data protection and information security best practices
- Secure payment gateways for all financial transactions
While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but remain committed to maintaining the highest standards of data protection.
6. Retention Period
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable South African law. The specific retention periods vary depending on the type of data and the purpose for which it is processed:
- Account information: retained for the duration of your active account and for a period of five years following account closure to comply with legal and regulatory obligations
- Financial transaction records: retained for a minimum of five years as required by anti-money laundering and tax legislation
- Marketing communications: retained until you withdraw your consent or unsubscribe
- Technical and usage data: typically retained for up to two years for analytical purposes
When your data is no longer required, we will securely delete or anonymise it in accordance with our data retention schedule and applicable legal requirements.
7. User Rights Regarding Personal Data
Under South African data protection law, including the Protection of Personal Information Act (POPIA), you have certain rights concerning your personal data. These rights include:
- The right to access: you may request a copy of the personal data we hold about you
- The right to correction: you may request that we correct inaccurate or incomplete information
- The right to deletion: you may request the deletion of your personal data in certain circumstances
- The right to object: you may object to the processing of your data for specific purposes, including direct marketing
- The right to restrict processing: you may request that we limit how we use your data in certain situations
- The right to data portability: you may request a copy of your data in a structured, commonly used format
- The right to lodge a complaint: you may submit a complaint to the Information Regulator if you believe we have violated your privacy rights
To exercise any of these rights, please contact us using the details provided in section 10 below. We will respond to your request within a reasonable timeframe and in accordance with applicable legal requirements.
8. Links to Other Websites
Our website may contain links to third-party websites, applications, or services that are not operated or controlled by us. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices, content, or security of any external sites. When you click on a third-party link and leave our site, we encourage you to read the privacy policy of every website you visit, as their data collection and processing practices may differ from ours. We do not endorse or assume any responsibility for third-party sites, and any information you provide to them is governed by their own privacy policies.
9. Updates to the Privacy Policy
We reserve the right to update, amend, or modify this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make material changes to this policy, we will notify you by updating the “Effective date” at the top of this page and, where appropriate, by sending you an email notification or displaying a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal data. Your continued use of our website and services following any changes constitutes your acceptance of the revised Privacy Policy.
10. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us using the following details:
Email: [email protected]
Website: thedaveshow.co.za
