Responsible Gaming

Effective date: 05.02.2026

This Responsible Gaming page on the website thedaveshow.co.za describes the principles and measures used by Springbok to promote safe, balanced, and transparent play. Our goal is to ensure that gaming remains a form of entertainment without harming your personal, family, or financial wellbeing.

1. Commitment to Responsible Gaming

Springbok is committed to providing a safe and responsible gaming environment for all our players. We recognise that while the majority of our customers enjoy gaming as a recreational activity, some individuals may experience difficulties controlling their gaming behaviour. We take our responsibility seriously and have implemented comprehensive measures to promote responsible gaming practices, protect vulnerable players, and prevent problem gambling before it develops.

2. Gambling as Entertainment

Gaming should always be viewed as a form of entertainment, not as a way to make money or solve financial problems. We encourage all our players to approach gaming with the right mindset and to follow these practical tips:

Set a budget before you start playing and stick to it
Never chase your losses or try to win back money you’ve lost
Take regular breaks and don’t play for extended periods
Don’t gamble when you’re upset, stressed, or under the influence of alcohol
Balance gaming with other leisure activities and social engagements
Keep track of the time and money you spend on gaming
Remember that the house always has an edge in the long run

3. Control and Self-Protection Tools

Springbok provides a range of tools to help you maintain control over your gaming activity. These self-protection measures are designed to empower you to set your own boundaries and play within your limits. You can set deposit limits to control how much money you can deposit over a specific period (daily, weekly, or monthly). Loss limits allow you to cap the amount you can lose within a set timeframe. Session time limits help you manage how long you spend playing in one sitting. If you need a break, you can use our cooling-off period feature to temporarily suspend your account for a period ranging from 24 hours to several weeks. For those who need a longer break, our self-exclusion option allows you to close your account for a minimum period of six months or permanently. All these tools are easily accessible through your account settings or by contacting our customer support team.

4. Signs of Problematic Gambling

It’s important to recognise the warning signs of problem gambling early. If you or someone you know displays any of the following behaviours, it may indicate that gaming is becoming a problem:

Spending more time and money on gambling than you can afford
Finding it difficult to stop or control your gambling
Neglecting work, studies, or family responsibilities due to gambling
Borrowing money or selling possessions to fund gambling
Lying to family or friends about the extent of your gambling
Feeling restless, irritable, or anxious when trying to cut down
Gambling to escape problems or relieve feelings of depression or anxiety
Chasing losses and gambling more to try to win back money
Experiencing relationship problems or conflicts due to gambling

5. Protection of Minors

Springbok strictly prohibits gambling by anyone under the age of 18. We take the protection of minors very seriously and have implemented rigorous age verification procedures to prevent underage gambling. All new customers must verify their age and identity before being allowed to place any wagers. We encourage parents and guardians to use internet filtering software and parental control tools to prevent minors from accessing online gaming sites. If we discover that a minor has registered or gambled on our platform, we will immediately close the account, void all wagers, and return any deposited funds. We also recommend that adults keep their login credentials confidential and log out of their accounts when not in use to prevent access by children or other unauthorised users.

6. Support and Seeking Help

If you’re concerned about your gaming behaviour or that of someone close to you, please know that help is available. Problem gambling is a recognised condition, and seeking assistance is a sign of strength, not weakness. In South Africa, there are several organisations dedicated to providing support, counselling, and treatment for gambling-related issues. The South African Responsible Gambling Foundation (SARGF) offers a national toll-free counselling line and can refer you to professional help in your area. The National Responsible Gambling Programme provides free, confidential support services including counselling, therapy, and support groups. You can also speak to your GP or a mental health professional who can provide guidance and referrals to specialist services. Remember, you don’t have to face this alone – reaching out is the first step towards regaining control.

7. Assistance and Contact

Our customer support team is available to assist you with any questions about responsible gaming tools, help you configure account limits, or guide you through the self-exclusion process. We’re here to support you in maintaining a healthy and balanced approach to gaming.

Email: [email protected]

Website: thedaveshow.co.za

Springbok encourages all players to enjoy gaming responsibly and to keep their entertainment under control at all times.